All articles
Trends: Exceeding expectationsIs the practice of exceeding your clients' expectations good?
[30 June 2003]
Trends: Email archiving
Some professionals need to save and archive their email messages. Even if you don't need to, it's still a good idea.
[23 June 2003]
Resources: Email address
Having a professional email address can help identify you as a professional consultant.
[16 June 2003]
Techniques: Client dining rooms (2)
The answers to some questions raised by our first visit to the client's dining room.
[9 June 2003]
Resources: Email client
A good email client can reflect well upon your business. It can also make your business run better.
[2 June 2003]
Trends: IM
Instant messaging may need control.
[26 May 2003]
Conferences: Chairing conferences: humour
I promised that I would give you some samples of jokes that consultants can use in public presentations.
[19 May 2003]
Methods: The mathematics of management (2)
Some real examples of non-transitive sets.
[12 May 2003]
Techniques: Client dining rooms
You may be invited to the client's dining room. Here's what to do, and what to watch.
[5 May 2003]
Style: Office entertaining
When you offer refreshments in your office, you should be well-organized.
[28 April 2003]
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